If the situation is an emergency, call 911.

  • Referrals are reviewed daily from 8:00 am - 5:00 pm (Monday-Friday), and are not monitored after hours, on weekends, or during official University holidays.

  • If you have a student/friend/peer or employee/colleague that you are worried about, refer them to our office for follow up and support using the referral form linked below.

  • If you feel a welfare check is needed, please contact the police directly. As you have first-hand information regarding the concern, the information you will be able to share will be helpful to the police. 

Make A Referral

When should I refer a student or employee?


  • If an MSU student or employee exhibits any of the signs below, make a referral to the Care and Intervention Team:

    • Academic Indicators:

      • If a student is regularly missing class, quality of work has diminished, grades have gone down, student’s engagement in class diminishes significantly, student has shared (in writing or class discussion) concerning self-disclosures; student is regularly falling asleep in class 

    • Emotional Indicators:

      • Homesickness, difficulty adjusting to campus life or academics, extreme display of emotions (sadness, nervousness, fearfulness, anger); expressed hopelessness; shared suicidal ideation or harm to others; 

    • Physical Indicators:

      • Individual was recently hospitalized, is experiencing chronic health concerns (physical or mental), significant change in appearance or personal hygiene; noticeable signs of physical self-harm; 

    • Other Indicators:

      •  Concerns regarding finances; shared lack of connection or community on-campus; expressed difficulty meeting basic needs (housing or food insecurity)

    • Behavioral Indicators:

      • Threats or acts of violence to others; any behavior that is unusual or unexpected given the circumstances

How do I make a referral?


  • Submit online form using the "Make A Referral" link above.
  • If you have any questions prior to referral, please contact the OSSA Case Manager Team at : MSU.Care@msu.edu 

Do I need to tell the person I am referring that I made a referral for them?

  • You can submit a referral without notifying the referred individual, however, if you have a relationship with them and feel comfortable sharing that you plan to refer them, it may be helpful to do so. In this case, you can share your concerns and help the student or employee understand that you are trying to connect them to support and resources to be successful.